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YWCA Resolve Family Abuse Program offers 24/7 shelter, a help hotline and emergency intervention for victims of domestic violence. Providing services for the entire family in Kanawha, Clay and Boone counties, YWCA Resolve also offers case management, court advocacy, counseling, support groups, safety planning, monitored parent-child visitation/exchange, programs for children, and teen dating safety. Licensed by the West Virginia Family Protection Services Board, our mission is to eliminate domestic violence through leadership, education, empowerment and community collaboration.


24-hour Domestic Violence Help Lines:

Charleston calling area: 304.340.3549

Toll-free: 800.681.8663 


Administrative number: 304.340.3573

Boone County office: 304.369.4189 

Clay County office: 304.587.7243   

Teen Dating Awareness Program: 304.342.6228

Individual and Group Counseling: 304.340.3549

Chat with a domestic violence advocate 24/7.


Monitored Visitation & Exchange Center for parents and children: To schedule an appointment, call 304.414.0016. We are open Friday 5:30 p.m. to 7:30 p.m., Saturday 10 a.m. to 4 p.m., and Sunday 9 a.m. to 5 p.m. **Please allow up to 48 hours for someone to return your call. 


YWCA Alicia McCormick Homes are ten transitional housing apartments for women and children who are moving toward independent lives after overcoming homelessness due to domestic violence, sexual assault, dating violence or stalking. This innovative program offers up to 24 months of housing and support services. It is the Kanawha Valley’s first transitional housing program for women and their children and is assisted with revenue generated by the YWCA Past & Present Gently Used Clothing Store.


YWCA Alicia McCormick Homes

1426 Kanawha Blvd., East  |  Charleston, WV 25301

National Sexual Assault Hotline:

Rape, Abuse, and Incest National Network (RAINN) operates the National Sexual Assault Hotline.

Call toll free: 1-800-656-HOPE

If you are in need of a crisis center, please go to West Virginia Foundation For Rape Information & Services.

* Due to unforeseen circumstances, we are currently pausing to the YWCA Alicia McCormick Homes program and will not be accepting new applicants. We apologize for any inconvenience this may cause. 

If you have any questions, please reach out to Jennifer Goddard at 304.414.3113.

What is domestic violence?


Domestic violence is a pattern of coercive behavior used by one person in order to maintain power and control in a relationship. Batterers repeatedly subject their victims to physical, sexual, verbal, emotional, and/or financial tactics of control in order to force them to do something the batterer wants them to do without regard to the victims’ rights or well being.

Are you a victim? 


Does your partner...

- Embarrass you with bad manners and put-downs?

-  Look at you or act in ways that scare you?

- Control what you do, who you see or talk to, or where you go?

- Stop you from seeing or talking to friends or family

- Take your money, make you ask for money, or refuse to give you money?

- Make all the decisions?

- Accuse you of being a bad parent or threaten to take away or
hurt your children?

- Act like the abuse is no big deal, it’s your fault, or even deny doing it?

- Destroy your property or threaten to kill your pets?

- Intimidate you with guns, knives or other weapons

- Shove you, slap you or hit you?

- Force you to drop charges?

- Threaten to kill you?​

If you know someone who is being abused:

- Listen, and give emotional support and comfort.

- Let the person express how they feel, but do not pry for details.

- Don’t be judgmental or ask why they didn’t confide in you sooner.

- Reassure the person that whatever happened was not their fault.

- Let the victim make personal decisions about responding to the assault.

- Help the person secure a safe place to stay.

- Refer the person to community resources such as the YWCA Resolve Family Abuse. See Emergency Shelter & 24-hour Crisis Line to the left.

Safety Planning


Leaving a violent relationship can be a dangerous time. If you’re thinking about leaving, call the YWCA Resolve Program for help with safety planning. An Advocate will assist you with a step-by-step process to help you make safe choices and minimize the risks of leaving for you and your children.


Human Trafficking Awareness:


  • YWCA Charleston serves on the WV Human Trafficking Task Force.

  • If you or someone you know is in immediate danger, please call 911.

  • National Human Trafficking Hotline: 1-888-373-7888

  • Text “INFO” or “HELP” to “BeFree”: (233733)

  • WV State Police Missing Children Clearinghouse: 1-800-352-0927

  • WV Abuse and Neglect Hotline: 1-800-352-6513

More resources:

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